Outlook8studio Policies.

Shipping is included in all prices!

NOTE – Express Post, Tracking, Signature and insurance is included for artworks over $500.00.

Other artworks, if, Express Post, Tracking and Signature is included in the shipping costs, it will be shown on the description page of each item. You can also upgrade to include insurance for artworks under $500.00 Please contact me info@outlook8studio.com prior to purchase with your address and I will quote you the extra cost.

On this page you will find detailed information about artwork quality, returns, refund policy, delivery times, payment policies, customs, purchase help and copyright notice, ordering process, PayPal. I will always do my best to be fair and helpful and give you a quality item. If you have a problem with an item or transaction, please contact me and together we can work it out.

How do I post feedback on the artwork I bought from Outlook8studio?

If you want to give feedback to the artist, please email your thoughts about the artwork via my contact page I am always interested in hearing from you about how my work has been received.

Gallery Quality Artworks. All of my paintings on stretched canvas arrive ready to hang. I use only professional grade canvas which is stretched onto strong wooden support frames. The canvas is gallery wrapped around staple free, painted edges for a modern, gallery style presentation. There is no need for framing.

Framed Artworks. All this is included in the price. If framed, this will be noted in the description area of the artwork. Other artworks are on gesso-primed board, of which, some are professionally framed with a modern white-washed pine frame. All this is included in the price. If framed this will be noted in the description of the work. My drawings and mixed media work are made from recycled and acid – free papers, including, high quality water- colour papers.

All artwork is signed and a “Certificate of Authenticity” will accompany each artwork as proof of originality.

All of my sculptures are made from found objects , recycled or new materials.  All pieces are well secured using quality, glues, welding and hardware and will be well packaged for shipping.

The Ordering Process- How to Order

The easiest and most efficient way to place an order is to do so online. It is easy, safe and secure! When you are ready to place an order, simply press the “Buy Now” button to add the artwork from my Gallery page to start the check out process. You will then be directed to PayPal’s secure site where you can pay via your PayPal account, or, credit or debit card of your choice. No PayPal account is needed.

How secure is the PayPal site?

PayPal will then email you a confirmation email receipt. I will also contact you by email within 24 hours to confirm your purchase. Once payment is received and cleared your order will be shipped within 3- 7 business days. I will contact you again once shipped and give you a tracking number.

Payment Policy

All prices are in AU dollars.

Orders will not be shipped until payment is received and cleared. Payment for a purchase is required within 3 days.

Delivery Times

Australia – usually within 4-14 days

International depending on country usually within 7-30 days of payment clearance. Some countries/areas may be delayed due to customs examinations. Please email me to let me know you received the artwork, or, if I need to chase it up for you.

Shipping
I ship with Australia Post, includes tracking within Australia, or a courier company for items larger than 1 meter  100cm. –  39″

NOTEExpress Post, Tracking, Signature and insurance is included in postage costs for artworks over $500.00.

Other artworks, if, Express Post, Tracking and Signature is included in the shipping costs, it will be shown on the description page of each item. You can also upgrade to include insurance for artworks under $500.00 Please contact me info@outlook8studio.com prior to purchase with your address and I will quote you the extra cost.

International Duties

All customs and tax costs to your country are paid by the purchaser. In some cases you may be required to pay local or national import duties or taxes to your local customs office. I have no means to determine in advance if you will be taxed or what these taxes may amount to.

Returns – Refunds – Exchanges
Outlook8studio is committed to ensuring the 100% satisfaction of our art collectors. We want you to be completely happy with your purchase. If you don’t like your artwork we have a 5 day cooling off period. Within this period you can return the artwork to us for an exchange or full refund. You must email us within 5 days of receiving your artwork stating that you wish you return the artwork. (After this time refunds are unavailable) Shipping and insurance of the artwork back to us is at your own expense. We must receive the artwork back in the same condition you received it in order to receive a refund or exchange.

NOTE – Express Post, Tracking, Signature and insurance is included in the purchase price for artworks over $500.00.

Returns on Artworks under $500AU

(The same as above) However we do not  refund for damage, unless the artwork has been insured ( If you would like insurance please contact me info@outlook8studio.com before going through checkout for extra cost.)

All items need to be returned within 7-20 days Australia, 21-30 days International, via a track-able and insured shipping carrier, and the tracking information to be provided to info@outlook8studio.com

If you have any questions concerning the artwork or artist, please feel free to ask!

Copyright All Artwork has a copyright license with Copyright Agency / Viscopy to Jenny Davis and is not to be copied, or reproduced, in any form without the permission of the artist, or used for any commercial use, or licensing use, to any third parties. Please contact me for permission or license. Sale of this item does not transfer its copyright.